It sometimes happens that a deposit has been made, but for some reason, on the internal account, this amount does not appear.
If you face such a problem, please do the following:
- try refreshing the page;
- if your funds don't appear in your betting account after 1 hour, check your bank account to find out whether the transaction is reflected there;
- make screenshots of the transaction;
- contact us, and we'll initiate the investigation of the issue.